We want you to love what you ordered, but if something isn’t right, You may exchange the merchandise for a different size, another colour or an entirely new style.For the process of exchange, the product should be unused and in the same condition as you received it with original tags. The exchange is valid within 20 days of purchase. Pls note that we do not have a return or refund policy. Also online purchase can be exchanged online only and not at any of our offline stores.
Follow these simple steps :
- Share your order id , select the image of article u need in exchange and let us know by mail or whatsapp on 9810015281
- Pack your return securely with original tags and include your completed invoice.
- Once we receive the courier back from you we will send u the selected articles in exchange.
Note: If you have purchased a product from a “Clearance Sale” section then that product is not eligible for exchange until and unless the product you have received differs from the one that you ordered. We do not give any refund or return on our products.
Only one exchange is permitted against each purchase and article to be selected from the clearance section only.
The shipping costs for returning the product purchased for exchange will not be reimbursed.
Courier the parcel back to us: Koko Fashions ( Chique clothing) A-93, Sector-5 Noida-201301 Phone- #9810015281 #8527347439 Email :firstname.lastname@example.org